In case you are facing any issues with respect to any of the paid services of FormIAS Academy, you can raise a support ticket with us. Here is what you need to do.
#1 Visit http://academy.forumias.com
#2 Login to your ForumIAS Academy / ForumIAS One Account
#3 Visit My Tickets from the Menu. Also you can click on the link https://academy.forumias.com/beta/lms/mytickets.php to visit the ticketing page.
Once you have raised a ticket with us, you will get an Email confirmation with a Ticket ID. Please quite the Ticket ID in all your conversations with us.